Your Questions, Answered

Everything you need to know before you order.

  • The Curated Gift Co. is a luxury personalized gifting service based in the Greater Toronto Area. We create beautifully assembled gift chests filled with high-quality, carefully chosen items — each one personalized for the specific person receiving it. We are not a generic gift basket company. Every box we build is intentional, elevated, and made with care.

  • Before we build your box, we send you a short questionnaire asking about the person you are gifting — their personality, preferences, favourite colours, what makes them feel most pampered, and more. Your answers directly shape every item we select. Nothing goes into a box by accident.

  • We offer three tiers for our Mother's Day collection:

    • The Classic — 6 luxury items + 1 personalized keepsake | $350 CAD

    • The Luxe — 8 premium items + 2 personalized keepsakes | $550 CAD

    • The Premium — 10 curated items + 2 personalized keepsakes | $650 CAD

    Every box comes in a beautiful reusable chest with branded tissue, ribbon, and a personalized gift tag.

  • Choose your box tier, complete our short personalization questionnaire, and send your 50% deposit via e-transfer to confirm your spot. Your box is not officially reserved until the deposit is received. Once we have it, you will hear from us personally within 24 hours.

  • We require a 50% e-transfer deposit at the time of ordering to secure your spot. The remaining 50% is due on or before delivery. If you prefer to pay in full upfront, you are welcome to do that too — just let us know when you send your deposit.

  • Yes! We offer delivery within the Greater Toronto Area. Delivery is free within the Halton Region. A delivery fee applies for areas outside Halton. If you are unsure whether we deliver to your area, reach out and we will confirm. Pickup is also available if you prefer.

  • We are limiting our Mother's Day collection to 40 boxes across all three tiers. This allows us to give every single box the time, care, and attention it deserves. Once all 40 spots are filled, orders will close — so we recommend reserving early.

  • Because every box is custom-built for a specific person, we are unable to offer refunds once production has begun. If you have a concern or something is not right, please reach out — we will always do our best to make it right. We care deeply about your experience and will never leave you without a resolution.

  • The items are curated by our team based on your questionnaire responses — that is what makes the experience special. You do not shop for the items; we do that for you, guided by everything you tell us about the recipient. However if there is something specific you would like included, mention it in the open-ended section of the questionnaire and we will do our best to accommodate it.

  • We are just getting started. Coming later in 2025 and into 2026 — Father's Day, Birthday, Anniversary, Corporate Gifting, Holiday, and more. Every collection is limited, so the best way to stay in the loop is to follow us on Instagram at @thecuratedgiftco or join our mailing list.